How long does shipping take?
Orders are processed within 1–3 business days and typically delivered within 5–10 business days, depending on your location and chosen shipping method. You’ll receive tracking details via email once your order has shipped.
How can I track my order?
Once your order ships, you’ll receive a confirmation email containing a tracking number and a link to monitor your delivery status.
My order arrived damaged or incorrect — what should I do?
We’re so sorry! Please contact our support team at shopflecto@gmail.com within 48 hours of delivery with your order number and clear photos of the issue. We’ll make it right as quickly as possible.
Can I change or cancel my order?
If you need to make changes or cancel your order, contact us within 24 hours of placing it. After that, we may not be able to modify your order since it may already be in processing or shipping.
Are your products authentic and high-quality?
Yes! All our products are carefully curated from trusted suppliers to ensure quality, safety, and customer satisfaction.
How can I contact you?
For any questions or support, reach out to us at:
📧 shopflecto@gmail.com
We typically respond within 24 hours on business days.